Threadz Bouquet Print Shirt Chocolate

Shipping

ORDERING

The easiest way to order from Sterling Belle is to purchase via our website
using the options available. Once you have processed your order online, you will receive an email confirming that the order and payment have
been received.

We are also happy to take orders over the phone or via email if preferred.

DELIVERY

Sterling Belle offer a flat rate of $14.95 for all orders under $250, express shipping for $18 and FREE SHIPPING for all orders over $250. Please note that this applies to Australian orders only.

New Zealand shipping is a flat rate of $30.

Selected artworks, furniture, cushions and rugs are excluded from this flat rate
shipping. We work really hard to get the best shipping quotes for you, and you'll be super surprised at how affordable it is! Please feel free to get in touch for a shipping quote! 

Whilst we work super quickly to pack your order, we are located in rural QLD so please be aware that freight times can vary. 

SALE ITEMS ARE NOT ABLE TO BE RETURNED OR EXCHANGED.

PREORDER ITEMS

All preorder items are clearly labelled and include their approx delivery date. If your order contains any preorder items, please note that the entire order will be shipped once the final piece has arrived in store.
If you would like your in stock items prior to the preorder items, please either process your orders separately or a $9.95 freight will be charged for partially shipped orders.  

RETURNS POLICY

We would like our customers to feel confident in ordering with us online. With this in mind, our returns policy is as follows:

Should you feel the item ordered is not right for you, we are happy to exchange, provide a credit note, or a full refund.

• For a full refund, you need to contact us and return the item to us within 7 days of receiving it. This applies to full price items only. No refunds on sale items.
• For an exchange or credit note, you need to contact us within 7 days and return the item to us within 24 hours of
  receiving your Returns Authorisation Number. 
• Any returned item must be in perfect condition, with no damage to the item or the packaging. We reserve the right to decline returns if the item does not
  meet these conditions.
• Any refund amount will be less the shipping charge. All refunds will be less $14.95 freight

We recommend you use registered post or a trackable courier when returning an item, as we cannot accept responsibility for items lost in transit
to us.

• Shipping charges will be waived only if the returned item is faulty.
• Any credit notes issued will be valid for 3 months.
• Refunds or credit notes are only processed once the original item has been returned to us.
• All items must be returned at the expense of the customer

SALE ITEMS ARE NOT ABLE TO BE EXCHANGED OR RETURNED. THEY ARE CONSIDERED FINAL SALE.

Returns

RETURNS POLICY

We would like our customers to feel confident in ordering with us online. With this in mind, our returns policy is as follows:

Should you feel the item ordered is not right for you, we are happy to exchange, provide a credit note, or a full refund.

• For a full refund, you need to contact us and return the item to us within 7 days of receiving it. This applies to full price items only. No refunds
  on sale items.
• For an exchange or credit note, you need to contact us within 7 days and return the item to us within 24 hours of
  receiving your Returns Authorisation Number. 
• Any returned item must be in perfect condition, with no damage to the item or the packaging. We reserve the right to decline returns if the item does not
  meet these conditions.
• Any refund amount will be less the initial shipping charge. Return postage will be your cost.

We recommend you use registered post or a trackable courier when returning an item, as we cannot accept responsibility for items lost in transit to us.

• Shipping charges will be waived only if the returned item is faulty.
• Any credit notes issued will be valid for 3 months.
• Refunds or credit notes are only processed once the original item has been returned to us.
• All items must be returned at the expense of the customer